When the City of Zanesville needed a better way to track and share critical information, they turned to a solution that works — the city now streamlines operations with AllMax, improving accuracy, communication, and efficiency across their team.
The Challenge Before AllMax
Before implementing AllMax software, the team relied on Excel and paper log sheets. This process often led to lost information from power glitches or saving files in the wrong place. Real-time visibility wasn’t possible. As a result, operators struggled to stay aligned and share updates across shifts.
“All of that changed when we started using the AllMax operator log book,” says William from the City of Zanesville. “Having it available to everyone makes a big difference in communication.”
The Results with AllMax
Today, the City of Zanesville streamlines operations with AllMax by centralizing data in a shared, user-friendly platform. Time efficiency has increased “tremendously.” In addition, uploading reports to eBIZ is now faster and easier. The shift also cleaned up numbers gathered from operator and lab log sheets. As a result, accuracy has improved, and duplicate data entry is no longer necessary.
William notes that adoption was quick. “All of my staff has picked up quickly on the data entry and operator log book. AllMax is very user friendly.” This ease of use has helped the team get more value from their tools, freeing time for other operational priorities.
Personal Support Makes the Difference
Beyond the technology, the AllMax team’s personal approach stands out. “I like all of the one-on-one interactions I have had with the AllMax team,” William says. “They put on very good training sessions. The AllMax website is very user friendly as well. The AllMax AI system is very helpful.”
From improved communication to faster workflows, the City of Zanesville continues to streamline operations with AllMax. The right tools — and the right support — can transform daily processes for utilities of any size.
Explore the AllMax Software Suite
AllMax offers a range of solutions designed to improve accuracy, efficiency, and communication across water and wastewater operations. Learn more about our products: